WHAT YOU SAY NEXT IS GOING TO CHANGE YOUR WORLD

 This quick learning has been inspired by the reading from a book on communication skills by late Marshall Rosenberg.

Communication is a process of exchange of words in a way that excludes Judgement, blame and violence.

Effective communication is not about what we talk, but its about how we express ourselves what we feel, what the other person hears, feels and interprets what we have said!

WHAT YOU SAY NEXT IS GOING TO CHANGE YOUR WORLD

Whenever in a meeting or a discussion when we want our needs to be met, it is important how we communicate effectively what we want and being understood, without offending the other person.

In order for our needs to be met when in a discussion, we need to incorporate a few steps in the process of how we communicate effectively.

This is possible when we are consciously observing what is actually happening in the situation what others are saying or doing, analyse the information what we have observed, and then express our feeling about out observation of the situation. Feelings play an important role in the process of connecting with the other person on an emotional level. You will never be able to communicate effectively if you have not made that emotional connection with the other person in context. After we have expressed our feelings about the situation we may then express how our need is connected to the feelings we have expressed.

Once we have communicated the 3 aspects of the process of effective communication- observation, feeling & need, we need to follow immediately with our request with what we want the other person to do that would make life better for us. When we follow these 4 steps in the process of effective communication, we will notice how we have been able to meet our needs more effectively.

It may be difficult to begin with, but once you have practiced these skills, you will notice how you have developed as a better communicator and have your needs met effectively without much resistance and resentment from the other person.

So remember, WHAT YOU SAY NEXT IS GOING TO CHANGE YOUR WORLD.

To know how I can help you overcome your challenges in life, please feel free to send me a message in the contact form. I will be happy to set up a quick call with you to discuss further.